Information we collect
We collect information you provide when you request a quote, contact us, or ship with us — such as your name, email address, phone number, company, shipping addresses and shipment details. We also collect basic technical data (IP address, browser type and pages visited) to operate and secure the website.
How we use information
To provide quotes and shipping services, generate tracking records, communicate about your shipments, respond to inquiries, comply with customs and legal obligations, prevent fraud, and improve our services.
Tracking information
Anyone with a tracking number can view the shipment status, route and checkpoint history. Phone numbers and email addresses of senders and receivers are partially masked on the public tracking page. Keep your tracking number private if you do not want others to view this information.
Sharing
We share information only with carriers, customs authorities, agents and service providers needed to complete your shipment, or when required by law. We do not sell personal information.
Maps
When the live map is enabled on a tracking page, map tiles are loaded from Google Maps or OpenStreetMap, which may receive your IP address according to their own privacy policies.
Data retention & security
We retain shipment records as long as needed for operational, legal and accounting purposes and protect them with administrative, technical and physical safeguards.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information. To make a request, email us at contact@globalshipmentcompany.online.
Contact
Questions about this policy? Contact Global Shipping Company at contact@globalshipmentcompany.online.